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Privacy Policy

Our Privacy & Cookie Policy

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Introduction

This is our Privacy Policy, which sets out how Cerberus Method Ltd, under the trading name of Mukanda Weightlifting, uses and protects any information that you give us when you communicate with us, sign up for any membership or use this Website. By browsing and using our website you are agreeing to comply with and be bound by this Privacy Policy, which together with our membership agreement, governs Mukanda Weightlifting's relationship with you. Please read the following carefully so you can understand how your personal data will be treated.

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For the purposes of the General Data Protection Regulation 2016/679 (“the Regulation”) or any successor national or supra-national data protection legislation (including, as of the date of the publication of this Privacy Policy, the Data Protection Act 2018”), the data controller is Cerberus Method Ltd, trading name Mukanda Weightlifting Club & Gym, 210 Reepham Road NR6 5SW. The term ‘Mukanda Weightlifting Club & Gym’ or ‘us’ or ‘we’ refers to Cerberus Method Ltd. Our company registration number is 13431491 (United Kingdom). The term ‘you’ refers to the user of Mukanda Weightlifting Club & Gym that we operate or any other visitor to this Website, as the context dictates. 

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Subject always to your rights under the Regulation, we may change this Privacy Policy from time to time. To ensure that you are always aware of our most current Privacy Policy, please take the time to check this page regularly.

The Regulation gives you certain rights which are detailed in the section headed “Your Rights regarding personal information”. The contents of this Privacy Notice are subject to these overriding rights and no provision in any other part of this Privacy Notice is to be construed as restricting the scope of those rights.

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What information do we collect?

If you are a visitor to our Website, even an anonymous visitor, we may collect information about your computer. This includes, where available, your IP address, operating system and browser type for system administration and to report aggregate information internally and externally. This statistical data about browsing actions and patterns does not identify any individual. Nevertheless, to the extent that such information fails to be treated as personal data, and you do not wish us to process it, you should change the settings on your internet browser to prevent the collection of this information.

When you sign-up to become a member of Mukanda Weightlifting Club & Gym, we will know who you are, and the activities you perform on this Website or undertake at the gyms that we operate.

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We may collect and process the following data about you:

  • Any information that you provide by filling in forms on this Website including but not limited to your name, address, email address and telephone/mobile number, for the purposes of informing you about the services that we offer of entering into a contract with you and thereafter of delivering the services which we have agreed to provide under that contract.

  • Any financial information provided to the Website as may be required for direct debits, and/or credit and debit card payments, or other types of electronic payment.

  • Details of any transactions you carry out through the Website will be recorded. 

  • Further general information about you, including your personal or professional interests, experiences with our products and services or other products and services and your contact preferences to ensure that you receive services in the manner which is most convenient to you. This ensures we deliver a satisfactory service under the terms of our contract with you and improves the services that we offer for the benefit of you and of other existing and future members.

  • Mukanda Weightlifting Club & Gym may from time to time ask you to complete surveys via a written form or this Website or the website of one of our selected suppliers, and any information you provide in same will be recorded, though you are not obligated to take part. If you are going to submit personal data, your consent will be specifically obtained for the processing of that data at the time.

  • Details of your visits to the Website, including, but not limited to, traffic data, location data, weblogs and other communication data. This will assist us in managing the website and generating generalised and anonymised information about usage and about our membership.

  • We may also retain copies of any correspondence you send to us and details of your membership history, for as long as it is appropriate to do so, and (as with all the personal data we process) subject to appropriate technological and organisational safeguards to protect its integrity.

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IP addresses

We may collect information about your computer, including, where available, your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical information about the browsing actions of users of the Website and does not identify any individual. As indicated above, you may be able to change settings on your internet browser to prevent the collection of this information, to the extent that it may in future be considered by law to be personal data.

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What do we do with the information we collect?

We use collected information for the purposes of our legitimate interests, including:

• for internal record keeping;

• for product development;

• to provide you with information on our products and services which we feel may interest you;

• to notify you about changes to our products and services;

• to answer your queries;

• to contact you for market research and analyse the output of such research; and/or

• to comply with legal and regulatory obligations

 

Mukanda Weightlifting Club & Gym does not use your personal information in any automated decision-making process. 

 

Mukanda Weightlifting Club & Gym may contact you in relation to the nature of your attempted transaction, even if you don’t confirm the transaction. This will be an operational email or maybe a Phone call to enquire as to why the transaction was not completed. The data will not be used for any other purpose and certainly not shared with any company other than the company that initiates the operational email (if this is not Mukanda Weightlifting Club & Gym). Our aim is simply to provide you with the highest level of service possible.

 

Your personal data may be transferred abroad for any of the purposes explained in this policy and such transfer may be to a country outside of the EEA. If we transfer your personal data outside the EEA, it will only be to recipients who offer an adequate level of protection and who have appropriate safeguards in place to protect your personal data. It may also be processed by personnel operating outside the EEA who work for us or for one of our service providers. Again, this will only be where there is an adequate level of protection and who have appropriate safeguards in place to protect your personal data. Countries where personal information relating to you may be stored and/or processed, or where recipients of personal information relating to you may be located, may have data protection laws which differ from the data protection laws in your country of residence. By submitting your personal information, you accept that personal information relating to you may be transferred, stored or processed in this way.

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The period of use of the personal data supplied by you will not be longer than we deem necessary to carry out the purpose for which such data was collected, provided that we may store and process your personal data for longer periods solely for archiving or statistical purposes where we have appropriate safeguards in place to protect your rights.

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Who do we share this information with?

We may share your personal information with certain companies performing services on behalf of Mukanda Weightlifting Club & Gym (such as direct marketing agents) who will only use the information to provide a service that Mukanda Weightlifting & Gym asked them to provide.

Those selected companies will perform a function for us, such as agencies and suppliers who have been instructed to assist us to more effectively deliver services, manage and conduct promotions and offers, provide technical assistance and support and perform other functions to support marketing activities. 

Although this is not an exhaustive list, the following third parties process data on Mukanda Weightlifting Club & Gym's behalf which may include your personal data, for the specific purposes identified. Mukanda Weightlifting & Gym has in place appropriate written contracts with all third-party data processors to ensure and monitor compliance with the Regulation:

  • Go Cardless – Payment services 

  • Mailchimp, Push Press – Email communication software 

  • Yell, Facebook and Instagram – Marketing integration

  • Square up and Wix – Card Payments 

  • Accounting Solutions – Accounting services

  • SugarWod - Training plan delivery

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All selected companies may have access to personal information if needed to perform such functions but will only be permitted by us to use personal information for the purpose of performing that function and not for any other purpose.

We may disclose your information to our subsidiaries as defined in Section 1159 of the Companies Act 2006.

In the event we seek to sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer, subject to satisfactory assurances that the data will be processed securely by them.

In all cases, any use of your personal information which has been instigated by us will comply with this Privacy Policy and with applicable data protection legislation. In some circumstances, we may have to disclose your personal information by law.

Save for this, we do not sell, transfer or disclose personal information we have collected from you in connection with our website activities to third parties outside Mukanda Weightlifting Club & Gym.

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How to get copies of or amend the information we have collected

You may request details of personal information which we hold about you under the Regulation. If you would like a copy of the information contained on you, please get in touch with us by email at mukandaweightliting@gmail.com

or in writing to 

Mukanda Weightlifting Club & Gym,

Vulcan road N NR6 6AQ Norwich,

Storage mart Unit 1618.

If you think any information we have about you is incorrect or incomplete, please e-mail or write to us and we will correct or update any information as soon as possible. You can also update your membership information via the member app or you can also access the online Member Area at https://www.mukandaweightlifting.com 

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Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and corporate policies to safeguard and secure the information we collect online. Please be assured that we will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy. Any transactions will be encrypted. We cannot, however, guarantee the security of your transmitted data and you submit such data at your own risk. 

Where we have given you a password to access certain areas of the Website you are responsible for keeping this confidential and we ask that you do not share this password.

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Linking

Our Website may, from time to time, contain links to other websites which are not within our control. Once you have left our website (mukandaweightlifting.com), we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.

 

How to Contact Us

If you have any questions about our Privacy Policy, please get in touch with us at:

Mukanda Weightlifting Club & Gym

Vulcan road N NR6 6AQ,

Storage mart Unit 1618

or by email at

mukandaweightlifting@gmail.com

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Changes to our Privacy, Cookie Policy

We may make reasonable changes to this Privacy, and Cookie Policy at any time. It is your responsibility to check online at regular intervals for changes to this document.

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